# Disable Order Confirmation Emails In Shopify Plus You may be interested in disabling order confirmation emails in Shopify in the event that you want to trigger them from an external system. Most of what you find when searching for this online is that it's not possible, but I recently saw some [Klaviyo docs](https://help.klaviyo.com/hc/en-us/articles/4403589811611) referencing it, and I contacted support for one of my Shopify Plus clients, and they confirmed that it is possible for Shopify Plus stores. The merchant has to request it directly via Shopify Plus support. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kalenj.gitbook.io/how-tos/disable-order-confirmation-emails-in-shopify-plus.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.